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AC&C Run thiis Weekend-Big Sale

Discussion in 'Cedar Rapids & Iowa City Region' started by dead fish, Mar 26, 2013.

  1. dead fish Dead Fish

    832
    Iowa City
    Ratings:
    +1 / 0 / -0
    Well, he's dead. I found him half dragged under a rock, face eaten. I took a pic before I flushed him. Does anyone know if ACC has any kind of return policy? The fish didn't even make it 48 hours.
     
  2. blackx-runner Administrator Website Team Leadership Team

    Cedar Rapids, IA
    Ratings:
    +738 / 5 / -0
    That sucks. Last I knew they didn't have any kind of guarantee on the fish, but you could always check.

    Any sign of the anthias?
     
  3. dead fish Dead Fish

    832
    Iowa City
    Ratings:
    +1 / 0 / -0
    I saw one at feeding time last night.
     
  4. xroads Veteran Reefkeeper Vendor

    La Porte City, IA
    Ratings:
    +1,014 / 6 / -0






    Unfortunatly we do not.


    We cannot control customers tank conditions, how it was acclimated, or treated by other tankmates when introduced.


    Wrasses especially can be stressed out during acclimation. It is always best to do in a darker room with the tank lights off, and then on low for the next day. Quiet peacefull condtions for the first couple of days helps much.



     
  5. dead fish Dead Fish

    832
    Iowa City
    Ratings:
    +1 / 0 / -0

    Odd dual post
     
  6. dead fish Dead Fish

    832
    Iowa City
    Ratings:
    +1 / 0 / -0
    That's a shame, since I consciously decided to forego an online order (which would have offered me 14 days guarantee) to drive myself and 3 other guys and hour and a half up there to spend money at your place. I really wanted to support the local business. Now I'm out basically $100 if the anthias are also DOA. Even Petland has given me store credit when a fish has basically arrived DOA in my tank. The variables are not only on the tank owner's end. I watched the guy who picked the fish for me throw 3 dead fish out of the tank where he got mine, but still I thought I'd take a shot because you guys seemed to have a pretty good rapport with your customers.

    As I said, I have several other wrasses in my tank. The acclimation process has been the same for all and all others have survived. Very disappointed after making the extra effort to support local business that there's no reciprocation.
     

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