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AI controller just not working right!!!!!

Discussion in 'General Discussion' started by Nemesis, Oct 2, 2011.

  1. Oct 2, 2011 #1
    Nemesis

    Nemesis Well-Known ReefKeeper

    471
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    Ok I woke up yesterday to find my light at full intensity at 9 am they are to start the ramp up at 9 not be at full day sun. So I checked and rechecked every thing appears to be fine. Then at night straight off they went no ramp down .  So my controller will not ramp up or down. Any body got any clues? Sent email to ai, waiting to hear back monday . I even tried to reset still nothing. This one just makes no sense
     
  2. Oct 2, 2011 #2
    Sharpy

    Sharpy Inactive User

    9
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    What version of the software do you have?  The latest is v3.2; just click on Support at the top of the website.  Maybe downloading this version will help?
     
  3. Oct 2, 2011 #3
    blackx-runner Cedar Rapids, IA

    blackx-runner Administrator Website Team Leadership Team

    6,044
    Cedar Rapids, IA
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    Have they ever worked correctly?
     
  4. Oct 2, 2011 #4
    iaJim

    iaJim Inactive User

    775
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    Mine has worked great! The only problem I have had is with a bad data cable, and they sent a replacement right away.
     
  5. Oct 2, 2011 #5
    Nemesis

    Nemesis Well-Known ReefKeeper

    471
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    @ Sharpy it is version 3.2, @ blackx-runner I am starting to wonder that my self. Ok the ramp down is working tonight . This is just crazy . I got an email into AI to see what they have to say and if they can't help I will call George at reef geek and see about switching it out with a new one.
     

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