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APEX question

Discussion in 'General Discussion' started by Blaze, Nov 18, 2014.

  1. Nov 18, 2014 #1
    Blaze

    Blaze

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    I recently purchased a used APEX without the display. I cannot get it to connect using the default ip address. Is there any way figure out what the address is without a display? Or any way to reset to factory setting without the display?


    Thanks, Josh
     
  2. Nov 18, 2014 #2
    jeremy Davenport, IA

    jeremy Acro Addict

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    Try to search the apex support forums. I had good luck getting help on there. I don't know how you could do it without a display.
     
  3. Nov 18, 2014 #3
    Waverz

    Waverz Expert Reefkeeper

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    Hook it up to your network and use the tool that comes with the apex firmware updates from Neptune systems.
     
  4. Nov 18, 2014 #4
    Blaze

    Blaze

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    I was able to connect to it and get it updated with the flash tool from neptune. I just cant seem to get the web pages to update now. I have the same ip and port set in the flash tool and when i click on the magnifying glass it detects it. I can even click the open in web browser and it opens the dashboard. but still cannot connect to remote server.
     
  5. Nov 18, 2014 #5
    Waverz

    Waverz Expert Reefkeeper

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    https://www.neptunesystems.com/firmware/
    Step 8
     
  6. Nov 18, 2014 #6
    Lee

    Lee Experienced Reefkeeper

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    I'm sure there is a way to do it without a display.... but if you are having trouble and need me to stop over and let you borrow my display briefly to figure out some of your settings/ Aquacontroller IP I could come over and try to help...

    Lee
     
  7. Nov 18, 2014 #7
    Kpotter2 North liberty, IA

    Kpotter2 Expert Reefkeeper

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    Clear your browsers memory first.
     
    Last edited by a moderator: Oct 24, 2015
  8. Nov 19, 2014 #8
    Blaze

    Blaze

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    I have cleared my browsers cache before trying to update the web pages and after to no avail. The instructions actually say to clear the cache after the web pages update, but i cant even get past that process. I guess i will try and update it from a different pc on my network and see if that works.
     
  9. Nov 19, 2014 #9
    Blaze

    Blaze

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    Lee, thats awesome thanks man! But i can actually connect to my Apex and configure all of my network settings, so essentially im just using my pc screen for a display.
     
  10. Nov 19, 2014 #10
    Lee

    Lee Experienced Reefkeeper

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    After clearing the cache are you completely closing out of all internet windows and opening up a new one to try it?

    Are you trying to access with the local address (192.168.1.xxx) or the IP & port?
     
  11. Nov 19, 2014 #11
    Blaze

    Blaze

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    Yes i cleared the cache, closed the browser, and tried re-opening it. I am using 192.168.1.50 on port 88
    Thanks!!
     

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