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(*&$(&*APEX!!!!

Discussion in 'General Discussion' started by Bluefool, Jan 10, 2011.

  1. AJ

    AJ Inactive User

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    Give Cyberjester and B-Rad a call before you send your money to Digital Aquatics.  I think CyberJester can give you the negatives (which makes your experiences this week seem like a walk in the park), and B-Rad the positives as I think he's been happy with his.
    --AJ
     
  2. Matt

    Matt Inactive User

    867
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    Yea I love my Reefkeeper, does what I want it to do. Plus added a new module to it and it worked flawless. Instructions are pretty easy to figure out, but it take some time.
     
  3. FishBrain Expert Reefkeeper

    New London
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    +399 / 6 / -0
    all I can say is i'm glad I got the RKE!
     
  4. Matt

    Matt Inactive User

    867
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    What modules do you have fishbrian?
     
  5. Waverz

    Waverz Expert Reefkeeper

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    Reading this thread reminds me why I only use my controller to turn my lights on and off....

     
  6. AJ

    AJ Inactive User

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    Makes for an expensive timer Jeremy!  :)
    --AJ
     
  7. Bluefool

    Bluefool Inactive User

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    Oh God. I just spent about two hours typing up a history of how I felt about this. It was some of the best work I've done in awhile.

    I bumped button three on my mouse while trying to fix a spelling error, which from my warcraft days meant "back one page", or at that time press to talk on vent.

    I just button bumped out about two hours of heart pouring, sort of funny stuff on my current ****ty situation. This is *seriously* not my day. If anybody knows how to get your buffer back from that, please let me know.

    Otherwise, I'm gonna go start crying about the coral I'm watching die. 3 degrees seems like such (*&$(^#@, but it sure is doing a number on my tank.

    You know what? **** it. I'm watching a dream die in front of me. If you think I'm a pussy for bitching about it, I'll gladly show you what your spleen looks like.

    ****. I did this. I am killing those things because I was too stupid to see a possibility that both outlets might have locked to on for the heaters.....even tho I carefully planned having two heaters so that if one stuck on I it would not take the tank to a killing temperature. I just never imagined that all 8 outlets on one strip could default to on. Stupid, stupid, stupid, and I am watching life exit in front of me because I did not foresee this. After two decades of planning.


    Man, I feel like a murderer.
     
  8. Bluefool

    Bluefool Inactive User

    377
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    I learned a harsh, harsh lesson today.  It will be burned in my mind forever with the memories of corals dying in front of me.  I really doubt that I am done with that fun horror.
    Neptune is ****.  They are not reliable.  You can feel free to argue with me, I will show you a tank full of dead and dying coral.  I did not lack in planning, their product lacked in reliability.
    I should never have trusted an unknown engineer with my dream.  I have caused the deaths of corals that had no choice but to be under my care.
    I can't blame neptune, as I believe in the consequences of my own actions.  I choose a piece of crap with bad construction, ****ty documentation, **** customer service, and a user agreement that specifies if their product breaks they are not responsible for losses.
    I'm paying the price for my stupid trust.  I'm also paying the price of my checkbook, for a controller that can't do what its supposed to do.  I've had a life long dream **** on, not because I was unwilling to pay any cost to see my dream, but because I believed in the honesty of a vendor that had no honor.
    I have no question in my mind that I would encourage those that I say are friends that they must avoid this sub par product at all costs.  As this is a free country, you are allowed to disagree.  Would you like to see my dead corals from a "good customer service" company?  I have an ever expanding collection to say that this product is unreliable ****.
    I can't really understand how "it won't work as advertised" is a point of contention.  We have numerous accounts of our own club members that the product does not function reliably.  Go ahead and keep claiming the emperor is wearing clothes, the rest of us are wondering why that ******* is wandering around with his dong hanging out.
     
  9. AJ

    AJ Inactive User

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    I'm sorry to hear about your day. Sucks big time. I don't know how three degrees can have made so much of a difference when I have more than a 3 degree temp swing on some days in the summer...but maybe it's because the duration is not as sustained as what you have seen. Sorry for your loss.

    --AJ
     
  10. Shaun

    Shaun Inactive User

    711
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    This thread does make you think though, Do you really NEED a controller. Now if one piece fails you can shut down your tank or have it run wild. Be quite a hit to get home and find out that all your lights have been on for 10 hours, your heaters running maxed out all dossers running wide open, and anything else running out of control. Bluefool was very lucky to catch this as it could have crashed the tank very easily. But on the other hand we hear of more issues with controllers every day, but is it that there are really more problems or that there are more and more people using controllers.
     
  11. Shaun

    Shaun Inactive User

    711
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    Did not notice two more pages. Sorry.
     
  12. JB Veteran Reefkeeper

    Marion
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    I couldn't disagree with this post more.   There are a TON of people (myself included) who have been using controllers successfully for a long, long time.   The vast majority of controllers out there (Reef Keeper, Aqua Controller, etc) work flawlessly and provide huge benefits.   I know it sounds like everyone had problems with them all the time, but the reality is you're hearing the vocal minority.   For most people, controllers reliably provide a level of stability that can really make a system thrive.
    Whether you use a controller or not, you should always have checks and balances in place to make sure that WHEN things go wrong, they don't crash your system.
     
  13. AJ

    AJ Inactive User

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    I think that the bigger point to be made here is if using a controller, put in fail-safe conditions, use your controller responsibly. For example, allow the controller to heat your tank, but set the heater thermostats to 78 or 79 degrees, so just in case your temp probe goes crazy, you won't cook your tank. Another one is to put in alarm conditions so if something gets stuck on, you'll get notifications. For example, if my alk dosing pump were to get stuck on, set it to alert on high pH. A lot of people don't think an ORP probe provides much value, but others say that it can be a general indicator to the health of your water. Set it to alert at 350 as ORP that low could indicate issues. Other things might be to put in code that says if your temp is wildly high or wildly low (i.e. +/-10 degrees), you probably have a temp probe issue and to put your tank into an "alert" state where only the bare essentials are running (i.e. powerheads, etc.). Put in float switches to detect too high or too low water conditions in your tank which could mean something like a top off that's continuously topping off or a leak in your sump. Again, if this happens, go into your "alert" state. If you had a top off that was continuously topping off, you might flood your sump, but by turning off your return pump, you may save your tank. The too low switch may save your return pump if you blow a seal on your external pump or maybe a bulkhead gave out on you suddenly. I've got a basement sump and I'm working on putting a float switch in my overflow on my display tank. The idea is that if my overflow gets too high, that it must be clogged or not working properly...so if it gets tripped, rather than flood my family room, it shuts off my return pump. Extra probes like Conductivity (salinity) can be expensive to implement ($250), but if you have high end corals, investing in this could save you 10x is cost in corals if you have an Auto-Top off go crazy. Yes, this stuff is expensive...but so are your corals and livestock. The things that can protect your tank are often not invested in because they're not as beautiful as that orange satosa, flamethrower chalice, purple monster or that bleeding apple scoly, but when properly used, they can serve as an insurance policy to keep those corals healthy. Just because you can't see some of these components doesn't mean that you're not better off to have them. There's lots that you can do to put fail-safes into your controller programming...but you have to think about how your system is set up and put them in. They don't put themselves in. Think of your controller as a set of tools that you can build something with. You want your structure to be built so that if one thing fails, the whole structure doesn't come crumbling down. Controllers should be used with care and with a well thought out plan. I think Stan Lee put it well when he wrote "with great power, comes great responsibility". Controllers can be very powerful, but you must use them responsibly or potentially suffer catastrophic loss.

    --AJ
     
  14. mthomp

    mthomp Inactive User

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    I am curious as to what your temp is. I know that in the summer my tank has reached 81 degrees without ill effects. i typically keep mine around 78. If your tank is reaching beyond those numbers a chiller maybe in order. Not sure if you have one or not jeff. Just seems to me there are a number of things you could do to keep things going. power stripes and timers for one. I am pretty sure that is something most of us use over expensive controllers. Also jeff, my tank is available if you need to store somethings till you get it settled. you know where I live and i am happy to help anyway I can.
     
  15. Bluefool

    Bluefool Inactive User

    377
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    Yeah, that is good advice there.  I guess I made a poor assumption; that the Apex *was* my check and balance system.
    And I am proud to be in the vocal minority /DesktopModules/ActiveForums/themes/_default/emoticons/wink.gif
    I usually keep the tank within 1/10th of a degree...it's a big thermal mass and its fairly easy to keep it stable.  A three degree change in a system that is used to stability apparently isn't a good thing.
    I *think* some of the trumpets may recover yet.  The montis look like nothing happened, mostly it seems the softies and the LPS are unhappy.  My zoas are mostly not opening, and I had manged to get a pretty big collection of them...but I haven't given up on them yet.
    Still, I'm hoping my whining will keep another club member from feeling this painful kick to the jimmies.
     
  16. Bluefool

    Bluefool Inactive User

    377
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    And thanks for all the help guys and offers guys. My sump looks like it blew up, but I've got all I need going now....I remembered the heaters in the water change tanks were still the old school style with a thermostat, so things I'm fairly sure are leveling off slowly.I think the stressed stuff will do better in place than moving it.

    Oh, and a brief comment (gotta go check the tank), yeah the thing about the APex tho AJ is I *had* alarms like that set up. They didn't go off, because the apex continued to report the outlets as functioning. No, I didn't have a high temp warning, but there are enough float switches and conditions several things should have gone off....and didn't.
     
  17. AJ

    AJ Inactive User

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    Not trying to add insult to injury...but I'm curious.  The issue was high temp because lights and heaters cooked things.  I'm not sure how the float switches would have helped to detect a high temp condition...what am I missing?  And what kid of alarms do you have triggered to your float switches?
    One other important point came out on your RC thread about this that I had totally overlooked...this occurred on a DC8 (AC3 generation powerstrip), not an EB8 (Apex generation powerstrip).  The DC8 is not as intelligent in detecting the state of outlets.  All the Apex can do is send the DC8 what the outlets should be set to and assume that the DC8 is functioning and doing what it's told.  On the EB8, it's able to detect the outlet state.  That added intelligence was added in the EB8 (along with some other nice features such as real-time total amp usage, etc).  So the Apex probably was working just exactly how you programed it to work and sending instructions to the DC8, and the DC8 just fried and switched everything to ON.  Not cool, but probably an important point to realize when you sell your Apex to someone else.
    When things are stable again, come on over and I'll give you a few corals to get things started again...
    --AJ
     
  18. PotRoast

    PotRoast Well-Known ReefKeeper

    999
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    I'll hook you with some corals too man if things get out of hand.

     
  19. JB Veteran Reefkeeper

    Marion
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    Blue,

    Not to discount that you had a problem with your APEX and/or DC8, but are you sure there isn't something else in the mix causing your issues? My system usually stays within 1 degree, but I've had numerous times where (for various reasons) my temp has swung more than 4 degrees with no ill effects at all. I've seen the tank as low as 75 and as high as 83 and everything stays quite happy. I've also had pretty dramatic swings in PH with no ill effects. It just seems like there may be some other factor at play. Do you have a grounding probe?

    -JB
     
  20. Bluefool

    Bluefool Inactive User

    377
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    Short fast reply:

    I've been digging heavily in the tank and not posting until I had a better clue what went on. Right now the dead count is still just zoas and one Acan (sniff....I loved that acan). Bizarrely, the SPS I have in the tank all look....well, great.

    I got the idea of not more than a one degree variance from The Reef Aquarium volume one by Delbeek and Sprung, page 225: They talk about the dangers of having your aquarium vary by more than one degree; greater variations increase your chances of marine ick, as well as coral mortality.

    However, I feel pretty safe now saying while temp was a factor, there were many others as well.

    I think at this point, I'm going to say that the main problem was that all 8 devices on that dc8 acted funny....and I had to rip that thing out and move plugs about...


    I think this violated my main rule of reefkeeping: slow, steady adjustments. No big adjustments all at once. When that thing freaked I had changes in not only temperature, but *big* changes in flow, and minorly salinity. I think a mix of all of that is what nailed 'em, alltho chemical warfare from some new frags is possible too.

    So:

    1. Look at your tank often.
    2. Do not trust *any* device to function perfectly forever. Make up a checklist of daily, weekly and monthly things to check/clean/refill. Things that can kill your tank should be daily.
    3. Coral and fish die. Figure out what happened, try to keep it from happening again, and move on.
    4. Vendors lie. Ignore ads, and hit the net and do a ton of reading before you drop any cash.
    5. If it breaks, swear like a (*$&(#@@ on prom day while (*&%(*&#@@ the )($@**!@!! It helps.
     

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