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CoralVue bulb explosion!

Discussion in 'General Discussion' started by AJ, Mar 4, 2010.

  1. Mar 4, 2010 #1
    AJ

    AJ Inactive User

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    So I put brand new CoralVue Reeflux 400W 20K SE bulbs in my tank tonight.  One started right away, the other didn't.  The one that didn't start immediately, started a few minutes later...then a few minutes after that, exploded.  I fished the chunks out of the tank, and put the old XM 20K back in until I can get a replacement.  The CoralVue customer service responded within a few hours (despite it being after closing time) and said they would ship a replacement as soon as I could send them a tracking number showing that I was sending the broken bulb back...so hopefully I'll have a new bulbs soon.  Thank you CoralVue for standing behind your product and for the prompt response.
    --AJ
     
  2. Mar 4, 2010 #2
    xmasia

    xmasia Well-Known ReefKeeper

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    interesting my son-inlaw has the 250w bulbs  both started up fine then 2mo. 1 blew up. he never called them about just bought another alls good so far.
     
  3. Mar 4, 2010 #3
    AJ

    AJ Inactive User

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    Also a CoralVue or another brand?

    --AJ
     
  4. Mar 4, 2010 #4
    xmasia

    xmasia Well-Known ReefKeeper

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    coralvue
     
  5. Mar 5, 2010 #5
    phishcrazee Riverside

    phishcrazee Experienced Reefkeeper

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    Scary! :S
     
  6. Mar 5, 2010 #6
    cagri

    cagri Inactive User

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    I have been using them for 1.5 years, went through 2 sets reeflux 12K(3 bulbs) and reeflux 20K(2 bulbs), had no issues with either one of them. I like them a lot. I have been running them on coralvue ballasts.
     
  7. Mar 5, 2010 #7
    AJ

    AJ Inactive User

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    I'm running them on IceCap electronic ballasts. I guess I just got a bad bulb. The replacement should be in the mail to me this afternoon. CoralVue must be a smaller company because the president is responding to my e-mails and very promptly I might add. They have been good to deal with.

    --AJ
     
  8. Mar 5, 2010 #8
    snowman82

    snowman82 Experienced Reefkeeper

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    yeah i think they are smaller, they shut down the office for mardi gras when i was looking for cords for my ballasts haha. when i called to see if they had any the lady on the phone just yelled for someone and asked if they had any instock. seemed pretty laid back. i liked the feel of dealing with them.
     
  9. Mar 5, 2010 #9
    glaspie69

    glaspie69 Experienced Reefkeeper

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    its actually not that un common to have a bulb blow up when there new, ive had a couple xm's do it, they said its just something that happens and they really have no control over it.
     
  10. Mar 6, 2010 #10
    AJ

    AJ Inactive User

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    That's good to know.  I've heard about that happening with a big water splash, but not when powering on for the first time.  Thanks for the info!
    --AJ
     
  11. Mar 7, 2010 #11
    Foo

    Foo Well-Known ReefKeeper

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    Oil from your fingers can also burst a bulb. I always handle mine with a clean soft cloth.
     
  12. Mar 7, 2010 #12
    AJ

    AJ Inactive User

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    Yeah, I figured that to be the case.  It was more speculation with the MH bulbs, but I knew for a fact that could be the case with halogen car headlights.  With that in mind, I installed them with a new microfiber washcloth making sure not to get saltwater or anything on them.
    --AJ
     

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