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Great service from a sponsor

Discussion in 'General Discussion' started by xroads, Dec 15, 2008.

  1. xroads

    xroads Veteran Reefkeeper Vendor

    I broke the little fitting that screws into my RO unit.  I called up to order one & the guy said he would send me out a new one no charge.  I told him it wasnt defective, I broke it my self.  he said thats not a problem we will send you one right out.
    Now that is what you call service so remember them next time you need to purchase any RO supplies.   Especially since they sponsor the club.
    Craig
     
    xroads, Dec 15, 2008
    #1
  2. h2so4hurts

    h2so4hurts Inactive User

    Which company?
     
    h2so4hurts, Dec 15, 2008
    #2
  3. xroads

    xroads Veteran Reefkeeper Vendor

    LOL,

    Air Water Ice

    I didnt mean it to be a guessing contest
     
    xroads, Dec 15, 2008
    #3
  4. Waverz

    Waverz Expert Reefkeeper

    They do have great customer service, if i remember right all of their units have lifetime gaurantees on parts.
     
    Waverz, Dec 16, 2008
    #4

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