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Great service from a sponsor

Discussion in 'General Discussion' started by xroads, Dec 15, 2008.

  1. Dec 15, 2008 #1
    xroads La Porte City, IA

    xroads Veteran Reefkeeper Vendor

    8,015
    La Porte City, IA
    Ratings:
    +1,014 / 6 / -0
    I broke the little fitting that screws into my RO unit.  I called up to order one & the guy said he would send me out a new one no charge.  I told him it wasnt defective, I broke it my self.  he said thats not a problem we will send you one right out.
    Now that is what you call service so remember them next time you need to purchase any RO supplies.   Especially since they sponsor the club.
    Craig
     
  2. Dec 15, 2008 #2
    h2so4hurts

    h2so4hurts Inactive User

    578
    Ratings:
    +0 / 0 / -0
    Which company?
     
  3. Dec 15, 2008 #3
    xroads La Porte City, IA

    xroads Veteran Reefkeeper Vendor

    8,015
    La Porte City, IA
    Ratings:
    +1,014 / 6 / -0
    LOL,

    Air Water Ice

    I didnt mean it to be a guessing contest
     
  4. Dec 16, 2008 #4
    Waverz

    Waverz Expert Reefkeeper

    3,547
    Ratings:
    +5 / 0 / -0
    They do have great customer service, if i remember right all of their units have lifetime gaurantees on parts.
     

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