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Long Apex Cable

Discussion in 'General Discussion' started by Bluefool, Dec 6, 2010.

  1. Bluefool

    Bluefool Inactive User

    377
    Ratings:
    +0 / 0 / -0
    I'm setting up a small tank pretty far away from my controller (I'm moving my QT tank), and right now its just on timers and power strips.
    I wanted to add it to the Apex when I moved it, so I needed a 50' male to male USB cable.
    I ordered one from usbfirewire.com after reading a bit on RC.
    It shipped same day, took me all of two days to get it.
    But most importantly...I botched and ordered a 50" cable, rather than 50 feet.  Most places I know would have happily shipped me out a 50" one, and I would have had to eat that money and order another.  These guys however, saw that I had noted it was for an Apex...and rather than take the easy money, they contacted me to make sure I was getting what I want.
    These days, good customer service is rare, so props to these guys for still doing it the right way.
     
  2. iaJim

    iaJim Inactive User

    775
    Ratings:
    +0 / 0 / -0
    WOW! You don't see that very often. Good to know about a company like that!
     
  3. fmsill Well-Known ReefKeeper

    445
    Cedar Falls
    Ratings:
    +6 / 0 / -0
    It's nice to find someone that give's good customer service. It is getting harder and harder to find that these day's. To bad neptune systems customer service sucks!
     

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