Marineland aquarium seal leak

budsquest · May 13, 2019

Can anyone give me advice on dealing with an 11 month old Marineland on a leaky 220RR? Tank and stand were purchased together new and have pictures showing it is level. Marineland says I have to deal with the insurance company and the insurance company says they are working with Marineland but it appears that absolutely nothing is being done. Any one been there done that? Any advice?

blackx-runner · May 13, 2019

Ouch That sucks. Don't really have much help for you other than I hope you can get a resolution on it. R

thallone · May 14, 2019

budsquest said: ↑

While I cannot give advice on how to deal with Marineland and the Insurance Company, I would ask a few things that may help you move forward.

Is there any damage other than the carpet? i see cement in that picture it appears so should be no floor damage. As for the damage to the home, unless it got into the drywall or did a lot more damage that the picture shows, you appear to be out about 30 square feet of carpet underlayment and in need of assistance putting the carpet back down neatly. A good deep cleaning with a home carpet cleaner should get all the salt out (do not use soap) and bada bing bada boom, back in business.

Next, I see that you have taken it down. If the tank is empty, have you re-sealed it properly? We all have to reseal anyway at some point - even silicone doesn't last forever. I would ask Marineland if they will replace, repair or reseal and if they want the defective unit back for inspection. If they don't want it I would peel the silicone out of the leaky sides and reseal it with proper aquarium sealant and get back to hobbying.

Finally, did you have any livestock losses as a result? That's where the big money in this is going to come from. Keep in mind that your homeowner's insurance may say you should have had a rider for the value of the inhabitants. Hope not but it's not unheard of.

Hope this helps! Sorry to see such a problem.
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Derek34 · May 15, 2019

Just as an FYI, If you choose to repair the tank yourself.... It's not as easy as simply pealing the silicone out of the leaky sides and resealing. If you go this route do some research. You will find that you will need to break the entire tank down and reseal everything. You can't / shouldn't just patch over with silicone, especially on a tank that large.

Dave · May 16, 2019

I believe @Ray/Jen_Reefin
had a 250 DD leak a few years ago. I believe they had issues getting to a resolution but dont recall the details.

Ray/Jen_Reefin · May 17, 2019

Correct @Dave we did. It was a very long process to get a resolution but Marineland did finally settle up after all the hoopla with their insurance company got done with their technical crap. Stay on the insurance company.

budsquest · May 17, 2019

Ray/Jen_Reefin said: ↑

Correct @Dave we did. It was a very long process to get a resolution but Marineland did finally settle up after all the hoopla with their insurance company got done with their technical crap. Stay on the insurance company.
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How long did it take? I can tell that they are in no hurry. It almost like they are hoping that I just go away if they drag their feet long enough.

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Marineland aquarium seal leak

budsquest

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Ray/Jen_Reefin 2016 Vice President / 2015 Volunteer of the year.

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Marineland aquarium seal leak

budsquest

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Dave Experienced Reefkeeper

Ray/Jen_Reefin 2016 Vice President / 2015 Volunteer of the year.

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