Marineland MaxiJets pooped out on me

I ordered a couple Marineland MJ1200s back in October to power the two reactors I have running and they both appear to have taken a dive; the first one after only a month and the second went today. It was pretty much the same story for both pumps; I cleaned the reactor and when I plugged the pump back in the reactor didn't fill. I took the pumps apart and gave em a cleaning and they still can't push more than a mere trickle of water (seriously, I could pump more water using a turkey baster). The impeller spins as it should although now with slightly more noise. At first glance they both appear to be functioning properly but obviously something is wrong. I feel like the odds of getting two faulty pumps are slim to none.


Has anyone else had a similar experience? Any tips to get em back working properly? I know Marineland aren't the Cadillac of water pumps but I would expect more than two months of use out of em.

 

Thanks Craig! Can you provide a little more insight? I've been fidgeting with the impellers on both pumps and nothing really seems to be making a difference.

 

I've tried smacking these bad boys to get em going as suggessted and no luck; these damn things still wont work for me. I filled the sink up, plugged the pumps in and gave em a good couple whacks with no success. Do they need to be in deeper water? I have pretty much given up on these; I plan on contacting Marineland to try and get em replaced under warranty.

 

I contacted Marineland and they're sending me two new impellers; no questions asked. The representative assisting me suggested they might have de-magnetized; didn't know that was possible but hopefully it does the trick. I was pretty impressed by their willingness to help and ship out replacement parts at no charge. If you ever have issues with one of their products I wouldn't hesitate to give em a call