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Need local suggestions for data recovery....

Discussion in 'Off Topic' started by Eric, Jun 13, 2010.

  1. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    I have a hard drive that won't boot - all is get is a loud "clicking" so I don't know if it's the internal controller or what.
    Unfortunately, this drive contains about 120gb of family pics and music so I need to see what can be recovered.
    Looking for someone local that's got a good reputation and is fairly priced.
    Local would be IC, CR, etc...
    Thanks!
    -Eric
     
  2. Mary

    Mary Inactive User

    222
    Ratings:
    +0 / 0 / -0
    Eric,
    i have had that happen.. Try best buy for an external hard drive kit. remove your hard drive and insert. it worked for me. could be a bad mother board as well...

    you could also take it to best buy and have the geek squad try to recover.

    Mary
     
  3. Waverz

    Waverz Expert Reefkeeper

    Ratings:
    +5 / 0 / -0
    Have you tried recovery software such as get data back? Another option would be the "freezer" method. Believe it or not but I have had this work before. For more info google is your friend, if neither of these are an option get ready to shell out the bucks. I just had the same thing happen to my moms HD last month. I put the bad drive in a SATA -> USB docking station then put that in a large ziplock bag for 3 days. I then ran the cord from the freezer to my laptop and was able to get about 5 years worth of pics off the drive.
     
  4. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Thanks Mary!
    With the drive clicking there is a failure, either mechanical or electrical, causing the head to not be able to read the data and swinging back and forth inside the enclosure trying to find something.
    The repair methods would be swapping the main board (which I'll try as a second option), or paying someone to either swap the platters into a working hard drive or swap the heads from a working hard drive - all outside the reach of what I would give the Geek Squad credit for.
    I do appreciate the response, though!
    -Eric
     
  5. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Thanks Jeremy!
    I did read about this earlier - apparently it can work (rather well) in some instances allowing you to retrieve data until the drive heats up again.
    I have the "click of death" so I don't believe software will work at this time /DesktopModules/ActiveForums/themes/_default/emoticons/sad.gif.
    I am going to try the freezer method and if that doesn't work I have an identical drive that I'll swap the main boards and hope that's it (not likely).
    If nothing else works I'm thinking it'll be in the $250-$350 range to get it repaired - I've heard of outrageous quotes online and I'll shop around.
    Last month I was telling my wife I needed to back everything up so this wouldn't happen now I feel like an arse...
    -Eric
     
  6. Waverz

    Waverz Expert Reefkeeper

    Ratings:
    +5 / 0 / -0
    Yup freezer method is worth a shot, keeping it in the freezer while getting the data off is key.  It doesn't have a chance to heat back up that way.
     
  7. phishcrazee Experienced Reefkeeper

    Riverside
    Ratings:
    +0 / 0 / -0
    You might try: gurutogo he may be able to help and is half the price of the Geek Squad.  I haven't had any work done by him personally, but he was very responsive to my emails and seems to have a good reputation.  Also, Barbs Computers in CR was recommended to me as being good.
     
  8. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Thanks Fawn!
    I'll call both @ lunch today!
    -Eric
     
  9. JB Veteran Reefkeeper

    Marion
    Ratings:
    +3 / 0 / -0
    I've been there Eric, it sucks. We lost a drive a few years ago that has thousands of pictures of my kids that we'll never get back. The bad thing about hard drives is they fail like this all the time. The good thing about hard drives is they are dirt cheap, so I'd recommend having a drive (or even 2) that does nothing but mirror your other disks.

    Hopefully solid state drives will continue to get bigger and cheaper because the fewer moving parts, the better.

    -JB
     
  10. Kungpaoshizi Well-Known ReefKeeper

    561
    davenport
    Ratings:
    +39 / 1 / -0
    Best bet might be to look at the drive model and try to find a used one on the net or ebay, then when you get it switch out the pcb on it..
    If it still doesn't work better bust out the electron microscope /DesktopModules/ActiveForums/themes/_default//emoticons/wink.gif
     
  11. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    I have an identical drive and I'll switch the boards before sending it for repair.
    Most likely about 1% chance that's the problem, but you never know!
    -Eric
     
  12. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Thanks JB.
    This certainly isn't the worst thing that can happen in life but it does suck.
    So I have a 1TB internal drive on order from NewEgg along with a 1TB external for back up.
    This morning another internal drive is taking a crap but I'm s-l-o-w-l-y getting data from it.  It is coincidental, but all of the affected drives are old (6-8 yrs) and I was rolling the dice.  Second drive is recognized and is acting corrupt obviously leading to the possibility of a MBR infection of some sort which I'll address as soon as I get whatever data I can from it.
    Not the best of luck this week!  There's more going on outside of the data issues as well...
    -Eric
     
  13. Kungpaoshizi Well-Known ReefKeeper

    561
    davenport
    Ratings:
    +39 / 1 / -0
    Get uhh, this
    http://www.sysint.no/nedlasting/mbrfix.htm

    Just be sure to do a backup AND THEN try the repair. Even if it's fubar after an attempted repair, your data will still be there, but then you can just reapply the backup.
    I've never had it fail though except with Windows 7 because they have a different offset for mbr data because of the 100MB system partition.
    But you can get around that if you're running 7 with the 100MB sys partition by just using a program to copy the non 100MB paritition (actual 7 install partition) to another drive, or readjust stuff on the fly using Partition Magic and also the Windows Disk Management.
    If ya need help just call me 3194318997, if you need programs or extra drives, got all that too.. my apartment looks like a lab. /DesktopModules/ActiveForums/themes/_default//emoticons/smile.gif
    http://sphotos.ak.fbcdn.net/hphotos-ak-ash1/hs241.ash1/16876_443127760045_704735045_10733579_802341_n.jpg
    I've got so much hardware I don't know what to do with it, so it's all "backup" equipment lol
     
  14. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Posted By Kungpaoshizi on 06/17/2010 03:32 PM
    Get uhh, this
    http://www.sysint.no/nedlasting/mbrfix.htm
    Just be sure to do a backup AND THEN try the repair. Even if it's fubar after an attempted repair, your data will still be there, but then you can just reapply the backup.
    I've never had it fail though except with Windows 7 because they have a different offset for mbr data because of the 100MB system partition.
    But you can get around that if you're running 7 with the 100MB sys partition by just using a program to copy the non 100MB paritition (actual 7 install partition) to another drive, or readjust stuff on the fly using Partition Magic and also the Windows Disk Management.
    If ya need help just call me 3194318997, if you need programs or extra drives, got all that too.. my apartment looks like a lab. /DesktopModules/ActiveForums/themes/_default//emoticons/smile.gif
    http://sphotos.ak.fbcdn.net/hphotos-ak-ash1/hs241.ash1/16876_443127760045_704735045_10733579_802341_n.jpg
    I've got so much hardware I don't know what to do with it, so it's all "backup" equipment lol Thanks for the info!
    Second drive quit transferring data after about 20 minutes & disappeared from Windows - upon re-boot isn't recognized by the BIOS and is clicking as well.
    So - 2 drives that physically died in 3 days - what are the odds?
    I did swap boards on the first drive to no avail.
    Hmm...
    -Eric
     
  15. JB Veteran Reefkeeper

    Marion
    Ratings:
    +3 / 0 / -0
    Did you have a fan die or is the air flow restricted in some way? From my experience, the hotter your system gets internally, the more likely you are to have drive failures...

    If your system is getting really hot all of the sudden, this could explain why you're had 2 failures so close together.

    -JB
     
  16. AJ

    AJ Inactive User

    Ratings:
    +0 / 0 / -0
    +1 JB - check all your fans...including the ones inside your power supply. The heat will kill your drives.

    --AJ
     
  17. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Yeah I've been thinking about that...
    Last fall I removed the side cover and didn't put it back on...I always used to run computers without all of their covers as I was always "tinkering"...granted they were usually in cooler environments.
    So...without the side cover I may not be getting proper ventilation through the system and allowing it to overheat...
    -Eric
     
  18. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    I've added the side panel again and all of the fans (3) seem to be functioning properly.
    I do remember when I felt the first drive it was very hot - second drive that failed was mounted directly above it absorbing all of the excess heat.
    Excess heat plus old drives/weak components most likely equaled failure...
    Still trying to determine whether we'll spend $400-$500 to recover data from the first drive.
    Pretty much keeping the system off until replacement drives arrive Monday...call me paranoid!
    -Eric
     
  19. AJ

    AJ Inactive User

    Ratings:
    +0 / 0 / -0
    Crappy situation all around Eric.  Sucks.  You should take one of your old computers and get a Windows HomeServer.  I've been running it for quite a while now and really like it.  I think mine is an old, crappy P3 2.4 Ghz machine with less than 1 GB of memory.  You can add/remove drives in your storage array with no impact to your data allowing you to have a dynamically growing data volume with redundancy for important stuff like your documents, music and photos.  File replication is set up on a shared folder basis so you don't have to replicate things that are not all that important to you, allowing you to maximize your storage capacity.  It performs client backups on all of your machines on the network and even has Windows Media Center integration allowing all of your media centers to copy their shows to the Home Server for media sharing.  One other thing, you have remote access to your files via a secured interface  It's worth the time, effort and money to set up.  I really recommend you check into it.
    I'm sure there are other solutions out there that are probably similar in features and stuff, but this is the one that I know and use so that's why I recommend it.  I don't know any others well enough to comment on them.
    --AJ
     
  20. Eric Experienced Reefkeeper

    West Des Moines, IA
    Ratings:
    +33 / 0 / -0
    Thanks AJ!
    My wife doesn't like my tendency to collect "treasures" so all of my old machines are history.
    I ordered 2 drives:
    Samsung internal 1tb from NewEgg
    Samsung external 1tb backup drive from NewEgg
    The external has software to perform scheduled and real time back ups as files are created/changed.  I'm hoping it'll work with Linux as I'm considering taking that route next week and as such will leave it FAT32.
    I used to run Seagate, Maxtor & Western Digital drives but haven't shopped for a drive since 2005.  My current PC (2008) shipped with a Seagate so it was part of the deal - I used to build my own PC's but it isn't really worth it anymore unless you're looking for something exotic or powerful for gaming/video editing/serving/etc.
    I'm very surprised at the reputation of Samsung drives and probably wouldn't have considered them.  Apparently they're known for bulletproof reliability which is a good thing.  They have class leading throughput with is perfect for storage and although they aren't the best for gaming or business applications I'm looking to not have a repeat of this last week.
    From what I've heard most people only have a significant data loss once then learn their lesson...
    -Eric
     

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