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Discussion in 'General Discussion' started by DSPENCE, Mar 18, 2016.

Page 1 of 2
  1. Mar 18, 2016 #1
    DSPENCE Marshalltown, IA

    DSPENCE

    135
    Marshalltown, IA
    Ratings:
    +22 / 0 / -0
    Bought a WYSIWYG Scoly from Rare Reef. Here is a photo of the one I ordered....

    image.jpeg


    This is the one that I received.....

    image.jpeg
    ....and no response to any attempts to contact them. :argh:
     
  2. Mar 18, 2016 #2
    Saltwater Unlimited Davenport, IA

    Saltwater Unlimited

    102
    Davenport, IA
    Ratings:
    +15 / 0 / -0
    That's not rare. It's a war paint
    --- Auto-Merged, Mar 18, 2016, Original Post: Mar 18, 2016 ---
    Edit. That's rare reef for you. He sucks. Order the rock nems and all melted
    --- Auto-Merged, Mar 18, 2016 ---
    And it's definitely not the same one
     
    Last edited by a moderator: Mar 18, 2016
  3. Mar 18, 2016 #3
    cypho23 Altoona, Iowa

    cypho23

    92
    Altoona, Iowa
    Ratings:
    +14 / 0 / -0
    Looks like same piece. What lighting was he using and what is your lighting?
     
  4. Mar 18, 2016 #4
    FishBrain New London

    FishBrain Expert Reefkeeper

    3,963
    New London
    Ratings:
    +399 / 6 / -0
    Those are indeed two different scullys. Extremely apparent when u look at the center. The wysiwyg one is mostly orange in the center. The one you received is mostly purple.
     
  5. Mar 18, 2016 #5
    DSPENCE Marshalltown, IA

    DSPENCE

    135
    Marshalltown, IA
    Ratings:
    +22 / 0 / -0
    Yes...the center color was the first thing I noticed and worse yet is the receded tissue. So disappointing.
     
  6. Mar 19, 2016 #6
    abower Ryan, Ia

    abower Well-Known ReefKeeper

    466
    Ryan, Ia
    Ratings:
    +74 / 1 / -0
    The banding is different width. If you bought WYSIWYG you got f'd
     
  7. Mar 19, 2016 #7
    xroads La Porte City, IA

    xroads Veteran Reefkeeper Vendor

    8,015
    La Porte City, IA
    Ratings:
    +1,014 / 6 / -0
    It pays to check a company before buying.

    They have a ton of stories out there like this on various forums
     
  8. Mar 19, 2016 #8
    tangers Ankeny

    tangers Well-Known ReefKeeper

    455
    Ankeny
    Ratings:
    +155 / 0 / -0
    Makes you wonder how many people they do this to and get away with it because they just think their "lighting is different " or something like that.... :-/
     
  9. Mar 19, 2016 #9
    Roman Cedar Rapids, IA

    Roman Experienced Reefkeeper

    1,277
    Cedar Rapids, IA
    Ratings:
    +321 / 3 / -0
    Can you dispute it through PayPal ?
     
  10. Mar 19, 2016 #10
    Ray/Jen_Reefin Davenport, IA

    Ray/Jen_Reefin 2016 Vice President / 2015 Volunteer of the year.

    1,645
    Davenport, IA
    Ratings:
    +459 / 5 / -0
    Many of companies have wysiwyg, but that is far from the truth. We always try to read the testimonials b4 buying now. Have been burnt couple times.
     
  11. Mar 19, 2016 #11
    jeremy Davenport, IA

    jeremy Acro Addict

    2,382
    Davenport, IA
    Ratings:
    +836 / 4 / -0
    Yup. File claim with PayPal.
     
  12. Mar 19, 2016 #12
    jstngates Toledo Iowa

    jstngates Experienced Reefkeeper

    1,787
    Toledo Iowa
    Ratings:
    +40 / 1 / -0
    I have never bought a wysiwyg. I want to see it in person. I don't trust online corals. There are plenty members to buy most stuff from.
     
  13. Mar 20, 2016 #13
    DSPENCE Marshalltown, IA

    DSPENCE

    135
    Marshalltown, IA
    Ratings:
    +22 / 0 / -0
    Maybe a credit card dispute.
    I just wanted to make people aware.
    My experience with Cherry Coral was a completely different experience...very impressed...wish they were all like that.
     
  14. Mar 20, 2016 #14
    Waterrat41 Des moines

    Waterrat41 Addicted Reefer GIRS Member

    298
    Des moines
    Ratings:
    +147 / 1 / -0
    Yea you didn't get what you saw! Coral coloration can change but not that much that quick!...they owe you some orange!
     
  15. Mar 20, 2016 #15
    Bud West Des Moines, IA

    Bud Loves Bacon Website Team Board of Directors Leadership Team GIRS Member Vendor

    8,876
    West Des Moines, IA
    Ratings:
    +1,818 / 14 / -0
    How have you tried to contact them? Email? Facebook? Both?
     
  16. Mar 20, 2016 #16
    coralreefer2110 Johnston, Iowa

    coralreefer2110

    76
    Johnston, Iowa
    Ratings:
    +57 / 0 / -0
    There's always the probability that an organization that shady likely doesn't take great care of their pieces. Maybe with a little love you can get that thing popping!
    Clearly not the same one but at least it's got a good home now.

    Good luck tracking your money down though.....
     
  17. Mar 20, 2016 #17
    blackx-runner Cedar Rapids, IA

    blackx-runner Administrator Website Team Leadership Team

    6,044
    Cedar Rapids, IA
    Ratings:
    +738 / 5 / -0
    His first post indicated he had.
     
  18. Mar 20, 2016 #18
    DSPENCE Marshalltown, IA

    DSPENCE

    135
    Marshalltown, IA
    Ratings:
    +22 / 0 / -0
    Email twice with the photos, phone, finally posted a public post on FB and they said to text them. Text was sent without photos. Reply was that he saw the photos (must have seen the email) and would be responding later that day......have gotten no further response. I'll let ya'll know if anything changes.
     
  19. Mar 22, 2016 #19
    DSPENCE Marshalltown, IA

    DSPENCE

    135
    Marshalltown, IA
    Ratings:
    +22 / 0 / -0
    Has been no further communication from them. I guess we'll see if they respond to a CC dispute.
     
  20. Mar 22, 2016 #20
    MadCityReefer Madison

    MadCityReefer

    23
    Madison
    Ratings:
    +9 / 0 / -0
    I'm sorry to hear about your poor experience with Rare Reef but it isn't the first time he has ripped people off. Google Russell Goddard "Rare Reef" aka "Frag Farmer"
     
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