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Help!! programming reeflink

Discussion in 'General Discussion' started by Chief Reef, Nov 16, 2017.

  1. Nov 16, 2017 #1
    Chief Reef Cedar Rapids

    Chief Reef Well-Known ReefKeeper

    445
    Cedar Rapids
    Ratings:
    +123 / 0 / -0
    I tried contracting ecotech customer support on Monday and they have yet to respond. i can't get my reeflink to connect to my ecosmart live account. I followed the video on YouTube and it just doesn't work. I know I've probably dome something wrong, if someone is willing to help me out tomorrow in the cedar rapids area that would be much appreciated!
    thanks in advance
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  2. Nov 16, 2017 #2
    ricowind67 Clear Lake, IA

    ricowind67

    213
    Clear Lake, IA
    Ratings:
    +67 / 0 / -0
    are these lights brand new? I have had to connect via usb and reset the lights, what are your symptoms?
     
  3. Nov 16, 2017 #3
    Chief Reef Cedar Rapids

    Chief Reef Well-Known ReefKeeper

    445
    Cedar Rapids
    Ratings:
    +123 / 0 / -0
    I don't have radions but I want to connect it to my Vectra m1. I bought the reeflink secondhand and I am pretty sure he said it was never connected but I can't remember for sure. I set it back to factory settings and when I try to connect it to the internet it just won't let me.
     
  4. Nov 16, 2017 #4
    Roman Cedar Rapids, IA

    Roman Experienced Reefkeeper

    1,277
    Cedar Rapids, IA
    Ratings:
    +321 / 3 / -0
    If it has been registered with ecotech you will have to get their Support . Even if it is set back to factory they have to unregister the prior user and reset it for your usage.
     
  5. Nov 16, 2017 #5
    Chief Reef Cedar Rapids

    Chief Reef Well-Known ReefKeeper

    445
    Cedar Rapids
    Ratings:
    +123 / 0 / -0
    Hmm good to know! Thanks, Roman, I'll have to try bugging them again tomorrow then.
     

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