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ReefLEDlights.com

Discussion in 'General Discussion' started by Kylie, Sep 16, 2011.

  1. Kylie

    Kylie Inactive User

    Ratings:
    +0 / 0 / -0
    I just need to throw out there that reefLEDlights.com have been absolutely amazing to work with. They had a booth at MACNA and were very helpful over the 4 days I spent there. I think I spent a good 2-3 hours of my time talking with them about LEDs and asking them various questions. Over time, we narrowed down what I should be ordering based on what I was looking for, we made an arrangement on the price, and they had me order them online that night. When I made my initial order, there were a few things that should have been adjusted originally. For example, without thinking I ordered only 3 dimming switches when I should have ordered 4. Even before I found this, the guys there changed my order to have 4 switches but only charged me for 3. Now that I got my package in the mail, they also added the fancy color coded covers for all of them for free. 
    Another thing they did was upgrade the LED's I was ordering. They have the option of purchasing normal vs premium LED's. The main difference between these, as they described, was they can't guarantee the 'normals' are the highest quality possible of LED's. They have to take their word from the manufacturer because there isn't any tagging on the backs to prove they are to a certain standard. Catch is, the normals are less expensive. With my small budget, I ordered the normals but now that I'm looking at my invoice, someone had hand written premiums next to my LED line item and crossed out normal. Again, without any additional charge they upgraded my invoice. 
    I strongly recommend these guys if anyone is slightly interested in LED lighting. Their website is pretty good at providing basic information on what LED's to get, how to put them together, etc.. And they are great at responding to emails with any questions you may have. 
    Just so everyone knows /DesktopModules/ActiveForums/themes/_default/emoticons/smile.gif I am one very happy customer.
    Kylie
     
  2. blackx-runner Administrator Website Team Leadership Team

    Cedar Rapids, IA
    Ratings:
    +738 / 5 / -0
    Awesome. Sounds like great customer service. Good luck with the build.
     
  3. Kylie

    Kylie Inactive User

    Ratings:
    +0 / 0 / -0
    Thanks! I'm so excited!! Going to hopefully get it built this coming week and then install it next weekend /DesktopModules/ActiveForums/themes/_default//emoticons/biggrin.gif
     

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