saltwaterfish.com problems

I have my second order from saltwaterfish.com and I have to vent somewhere.





I ordered fish from them, 5 to be exact. This was a couple weeks back. I only wanted 1 fish but because of the free shipping i ordered more to get the free deal. Of the 5 I ordered 2 were DOA and the 3 wasn't long for the world. So 3 of 5 died. I recieved credit and replaced an order.





My chief complaint was the fish were packaged in so little water. I'm talking tiny bags with barely enough water for the fish, if the bag tipped on it's side the fish wouldn't be able to swim.





My second order came in today and 1 of my fish is DOA and a couple others look miserable. They are in the same amount of water or less.





I am frustrated that a company whos main responsibility is specimen care would be so careless. At this point I am not even going to pursue credit with them. I am sharing my experience and moving on to a company i trust to send healthy specimens adequately packaged.